abc77 Privacy Policy

This Privacy Policy explains how abc77 ("we", "us", or "our") handles your personal information when you use our platform. By accessing abc77, you agree to the data practices described in this document. We encourage you to read this policy carefully before using any of our services.

1. Introduction

Welcome to abc77, Bangladesh's trusted online gaming platform. We are committed to protecting your privacy and ensuring the security of all personal information you share with us. This Privacy Policy applies to all users of the abc77 website and mobile platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and all other regions of Bangladesh.

abc77 processes personal data only for legitimate purposes related to operating our gaming services, preventing fraud, and complying with applicable regulations. We do not collect more information than is necessary and we apply appropriate technical and organisational safeguards to keep your data secure.

2. Information We Collect

We collect information you provide directly to us as well as certain data collected automatically when you use the abc77 platform. The types of information we collect are described below.

Personal Information You Provide

• Full name, date of birth, and national identification details required for account registration and KYC verification
• Contact information including email address and mobile phone number used to manage your account and send service notifications
• Payment and withdrawal details such as your bKash number, Nagad account, Rocket wallet, or bank account information necessary to process transactions
• Identity verification documents such as a copy of your National ID (NID), passport, or driver's licence when required for KYC compliance

Information Collected Automatically

• Device and browser information including IP address, device type, operating system, and browser version, which help us detect suspicious activity and ensure platform compatibility
• Usage and activity data such as pages visited, games played, betting history, session duration, and in-platform navigation patterns used to personalise your experience
• Cookie and tracking technology data used to maintain your login session, remember preferences, and analyse aggregate platform performance — see our Cookies section for full details

3. How We Use Your Information

abc77 uses your personal information exclusively for purposes directly related to providing, maintaining, and improving our services. Specifically, your data may be used for:

• Creating and managing your abc77 account, processing your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers, and delivering all requested gaming services
• Verifying your identity (KYC) to comply with applicable regulations, prevent underage gambling, and protect against fraud and money laundering
• Sending you transactional notifications, account alerts, and service updates — including deposit confirmations, withdrawal status, and important security messages
• Personalising your experience on the abc77 platform, recommending relevant games such as cricket betting, slots, or live casino titles based on your activity
• Investigating and responding to customer support enquiries, resolving disputes, and addressing feedback submitted by our players
• Monitoring platform usage for analytics and performance improvement, detecting and preventing fraudulent, abusive, or illegal use of our services, and maintaining the overall integrity of the abc77 platform

4. Data Sharing and Disclosure

abc77 does not sell, rent, or trade your personal information to third parties. We may share data only in the limited circumstances described below:

• Trusted service providers who assist in operating the abc77 platform, such as payment processors (bKash, Nagad, Rocket, Visa, Mastercard), identity verification providers, cloud hosting services, and customer support technology vendors — all bound by strict confidentiality agreements
• Regulatory and law enforcement authorities when we are legally required to do so, or when disclosure is necessary to protect the rights, property, or safety of abc77, our users, or the public
• Business successors in the event of a merger, acquisition, or sale of assets, in which case users will be notified and the acquiring party will be required to honour this Privacy Policy

In all cases, we require any third party receiving your data to treat it with the same level of confidentiality and security that we apply at abc77.

5. Payment Data and Financial Information

When you make a deposit or request a withdrawal on abc77 using bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, or any other supported payment method, your payment credentials are processed by our vetted payment partners. abc77 does not store your full payment credentials on its own servers — such data is handled by PCI-compliant payment processors under encrypted connections at all times.

Transaction records — including deposit amounts, withdrawal requests, dates, and reference numbers — are retained to support account management, dispute resolution, and compliance obligations. All transaction amounts on abc77 are denominated in Bangladeshi Taka (৳).

6. Cookies and Tracking Technologies

abc77 uses cookies and similar tracking technologies to operate the platform efficiently, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device. The main categories of cookies we use include:

• Essential cookies that are strictly necessary to enable you to log in, navigate between pages, and use core platform features — these cannot be disabled without affecting basic functionality
• Performance and analytics cookies that collect anonymous, aggregated data about how users interact with the abc77 platform, helping us identify areas for improvement
• Preference cookies that remember your chosen language, display settings, and other personalisation options to deliver a consistent experience on each visit

You may adjust your browser settings to block or delete cookies; however, doing so may affect certain features of the abc77 platform. By continuing to use abc77 with cookies enabled, you consent to their use as described in this policy.

7. Data Retention

abc77 retains your personal information for as long as your account remains active or as needed to provide you with our services. We also retain data for a reasonable period after account closure to comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period varies based on the nature of the data and the purposes for which it was collected.

When personal data is no longer required for any lawful purpose, abc77 will securely delete or anonymise it in accordance with our internal data lifecycle procedures. If you wish to request early deletion of your data, please contact our support team.

8. Your Rights

As a user of abc77, you have rights regarding the personal data we hold about you. You may exercise these rights at any time by contacting our support team. These rights include:

• The right to access the personal data abc77 holds about you and receive a clear summary of how it is being used
• The right to correct any inaccurate or incomplete personal information associated with your abc77 account
• The right to request deletion of your personal data, subject to our legal obligations to retain certain records (for example, transaction history required for regulatory compliance)
• The right to withdraw consent where processing is based on your consent — for instance, opting out of promotional communications at any time
• The right to request that we restrict processing of your data in certain circumstances, such as while a dispute concerning accuracy is being resolved

abc77 will respond to all valid data rights requests within a reasonable timeframe. Please note that certain requests may be subject to identity verification before we can process them.

9. Security

abc77 takes the security of your personal data seriously. We employ industry-standard technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption for all data in transit, secure server infrastructure, strict internal access controls, and regular security reviews of our systems.

While we take all reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. If you suspect any unauthorised access to your abc77 account, please contact our support team immediately so we can take prompt protective action.

10. Children's Privacy

abc77 is strictly an adults-only platform. Our services are available exclusively to users who are 21 years of age or older. We do not knowingly collect, use, or store personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will promptly close that account and delete the associated information. Parents and guardians who believe their child may have registered on abc77 are encouraged to contact us immediately at [email protected].

11. Third-Party Links

The abc77 platform may contain references to third-party payment service providers and game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These third parties operate under their own privacy policies, and abc77 is not responsible for the data practices of any external provider. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of abc77.

12. Changes to This Policy

abc77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice.

Your continued use of abc77 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way abc77 handles your personal data, our support team is here to help. You can reach us by email — we aim to respond to all privacy-related enquiries within 2 business days.

You may also reach our support team through the abc77 platform's in-site messaging feature. All privacy enquiries are handled with strict confidentiality by our dedicated team.